Last Updated: January 1, 2026
1 Introduction & Scope
Welcome to dc 33. This privacy policy applies to all services, websites, and mobile applications on the dc 33 platform. Please read it carefully before using our services.
Dc 33 believes that personal privacy is a fundamental right. We serve millions of Bangladeshi members every day, and we handle every piece of your data with the utmost care to honor that trust.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data. By using our services, you agree to this Privacy Policy.
Important: This Privacy Policy may be updated at any time. We will notify you of any changes in advance by email or via a notice on the site. Continued use of the site after changes take effect constitutes acceptance of the revised policy.
2 What Information We Collect
Dc 33 collects various types of information to deliver its services. We only gather what is genuinely necessary.
| Data Type |
Description |
Requirements |
| Identity Information |
Name, date of birth, national ID number |
Age Verification & KYC |
| Contact Information |
Email, phone number, address |
Account Management |
| Financial Information |
Payment methods, transaction history |
Deposits & Withdrawals |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Usage Information |
Betting history, preferences, login times |
Service Improvement |
We do not collect sensitive information such as religion, political views, or health data. Full financial card numbers and PINs are never stored on our servers.
3 How We Collect Information
Dc 33 collects your information in several ways. We are committed to being transparent about each method:
- Information provided directly: Information you provide directly by completing the registration form, KYC verification, contacting our support team, or filling out a survey.
- Automatically Collected Information: As you browse the site, cookies and tracking technologies collect data on your browsing patterns, clicks, session duration, and device information.
- Via Third Parties: We may receive transaction verification data from payment providers and KYC data from identity verification services.
- From public sources: Publicly available information may be used to detect fraud and meet legal obligations.
Please note: Your password is never stored in plain text. It is always hashed using strong encryption algorithms.
4 How We Use Your Information
Dc 33 uses your information solely for the specific purposes listed below and for no other purpose:
- Account Management: To handle registration, login, password recovery, and the security of your account.
- Service Delivery: To smoothly operate betting, deposits, withdrawals, and all core dc 33 services.
- Identity Verification: To verify age, complete KYC, and ensure Anti-Money Laundering (AML) compliance.
- Contact: To send transaction notifications, security alerts, and promotional offers (with your consent).
- Service improvement: To analyse user experience and continuously improve the platform.
- Fraud prevention: To detect suspicious activity and protect account security.
- Legal Obligations: To comply with applicable laws, regulations, and directives from relevant authorities.
Your consent for marketing or promotional communications is obtained separately, and you may withdraw it at any time.
5 Data Sharing Policy
Your personal information is never sold to third parties. However, certain information may be shared in the following limited circumstances:
- Service Providers: Payment processors (bKash, Nagad), KYC verification providers, and IT service providers. They receive data only for specific purposes and are bound by confidentiality agreements with us.
- Legal Obligations: Information may be disclosed in response to a court order, government investigation, or as required by applicable law.
- Business Transfers: In the event of a merger or acquisition involving dc 33, data may be transferred to the relevant party, with the same privacy protections remaining in place.
- With Your Consent: Your data will only be shared for any other purpose when you have given explicit consent.
Know exactly: Your data is never sold or rented to advertising networks, data brokers, or any commercial third party.
6 Cookies & Tracking Technologies
The dc 33 website uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized.
Types of cookies we use:
- Essential cookies: Essential for maintaining login sessions and ensuring site security. The site cannot function properly without these.
- Functional Cookies: Remembers your language preference, layout settings, and other personalization choices.
- Analytics cookies: Helps us understand which pages users visit and how long they stay. This data is fully anonymized.
- Performance Cookies: Monitors site speed and performance to help maintain service quality.
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain site features. Your cookie consent is collected the first time you visit the site.
7 Data Retention & Deletion
Dc 33 does not retain your data longer than necessary. Different types of data have different retention periods:
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 years |
Financial Regulations |
| KYC Documents |
5 years after the relationship ends |
AML Regulations |
| Marketing Communications |
Until consent is withdrawn |
Your Preferences |
| Log Files |
12 months |
Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized. To request data deletion, email support@dc33.ws.
8 Your Rights
As a dc 33 member, you have the following rights over your personal data:
👁️
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
✏️
Right to Rectification
If any of your information is inaccurate, you may request a correction and we will update it as soon as possible.
🗑️
Right to Erasure
You may request deletion of your personal data unless we are required to retain it by law.
🚫
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be restricted or stopped entirely.
📦
Right to Portability
You have the right to receive your data in a structured, machine-readable format.
↩️
Right to Withdraw Consent
Where data is processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of these rights, email us at support@dc33.ws. We will respond within 30 business days.
9 Children's Privacy
Dc 33 strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults.
We verify age at registration. If someone registers with a false age and this is detected, the account will be closed immediately and the associated data deleted.
A note for parents: If you suspect your child has created a dc 33 account, contact us immediately at support@dc33.ws. We will act promptly.
10 Security Measures
Dc 33 uses industry-leading technology and practices to keep your information secure:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An additional layer of security during login and withdrawals.
- Firewall & DDoS Protection: Our servers are protected against cyber attacks.
- Regular security audits: Our systems are regularly audited by independent third-party experts.
- Restricted access: Only authorized personnel may access your data, and only when there is a specific need to do so.
- Data backup: Data is securely backed up to prevent accidental loss.
Please note that no one can guarantee 100% security on the internet. In the event of a security breach, we will notify you and the relevant authorities as quickly as the law requires.
11 Contact & Complaints
Contact us for any privacy-related questions, concerns, or complaints:
- Email: support@dc33.ws
- Subject: Write "Privacy Request" in the subject line
- Response Time: Up to 30 business days
We take every complaint seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
For quick assistance: Please include your account email address and details of your request so we can assist you as quickly as possible.